Objective To investigate the experience and demands of organizational support of nurses in Shanghai, and provide reference for establishment of supporting nursing practice environment. Methods The qualitative research based on phenomenology was adopted. Eleven nurses selected from grade two and grade three hospitals received semi-structured interview, and the data were analyzed. Results Four themes of organizational support of nurses were extracted, including personal value, welfare, career development and work-related support. Conclusion Hospital administrators should pay attention to the personal value, enhance the welfare, promote the career development, and improve the practice environment of nurses.